Deli Assistant - Full Time

Job description

LONDIS Wexford Town require a full time Deli Assistant to join their amazing team


MAIN PURPOSE OF POSISITION:

To operate within the fresh foods department efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.


CUSTOMER CARE

  • To serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer care
  • Assist customers with any queries regarding fresh food department products
  • To deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriate


OPERATIONAL & STORE PRESENTATION

  • To prepare and serve high quality fresh food products in line with department requirements
  • Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised
  • Prepare customer orders in a timely, cost-effective and efficient manner
  • To be familiar with and implement fresh food offerings and promotions
  • Ensure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme
  • Practice careful stock handling so as to minimise product waste
  • Adhere to the department portion control policy
  • Assist with stock-taking as directed by your manager


FOOD SAFETY

  • Monitor and record critical food safety information and maintain necessary HACCP documentation
  • Comply with all current food safety regulations & control systems ensuring products are stored, cooked and served in accordance with the BWG Food Safety Manual
  • Comply with allergen information requirements including labelling and display of prepack and loose products in the department
  • Contribute towards the department achieving symbol group awards through the store standards programme
  • Cooperate and provide information as requested by external auditors visiting the premises


GENERAL

  • To work collaboratively with management and all store employees in achieving department & store objectives
  • To take responsibility for your health & safety and that of your colleagues and customers, and to take action to reduce risks and hazards
  • To undertake other additional duties as may be assigned by management
  • To participate in and complete all necessary training for the role as identified by management

Job requirements

The ideal candidate will possess the following attributes

  • Previous experience in fresh food/deli department would be beneficial
  • Knowledge in food safety, hygiene and HACCP would be beneficial
  • Customer driven with great communication and interpersonal skills
  • Hard-working and flexible, with the ability to work both as part of a team and on own initiative
  • Professional & polite manner is essential
  • Committed to continually improving department standards with an attention to detail
  • Committed to delivering great customer experiences in a busy environment
  • Enjoys working in a fast paced team environment and with a willingness to embrace new challenges