Evening Store Supervisor - Full Time

Evening Store Supervisor - Full Time at LONDIS, Main Street, Balla Co Mayo

Responsible to: Store Management

Responsible for: All employees of your team as directed by Management

Main Purpose of the Job: To ensure the smooth running of the store on your shift.

Main Duties:

• To oversee the smooth running of check-out operations, ensuring adequate cover at all times for speedy service, ensuring adequate Staff numbers remain on the Tills to prevent Queues.

• To ensure the highest standard of customer care is given to our customers at all service areas.

• To keep a look out for shoplifters and other suspicious activity around the store and make sure that all Doors to back-office areas are kept locked and that staff are careful when cashing up.

• To ensure all staff comply with the law on sale of alcohol, cigs and lottery tickets.

• To be very vigilant as to whom some customers may be buying alcohol for especially if there are youngsters about.

• To ensure Seating areas are always kept clean and tidy including Public Toilets, Sales Floor Store front and Forecourt areas.

• To liaise with previous shift Manager to follow up outstanding jobs from earlier in the day and to prioritise work schedules at the beginning of evening shift, and through the evening.

• To ensure the store is adequately merchandised and left ready for next day’s business.

• To monitor sales floor and public toilets ensuring they are maintained in a clean and tidy condition at all times and that cleaning record sheets are filled in.

• To handle customer queries, requests and complaints according to the store’s procedures.

• To ensure company policy on health and safety is adhered to at all times by all employees.

• To maintain careful watch over all forecourt activities.

• To record any drive offs, accidents or other incidents as per company instructions.

• To ensure company rules, policies and procedures are adhered to.

• To carry out any other duties as directed by store management.