Shop Assistants

Job description

LONDIS Trim (Dublin Rd) requires a Shop Assistants to join their amazing team.

THE ROLE:

CUSTOMER CARE

To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
To communicate with the customers in and effective and welcoming manner
Ensure products are served to customers in line with Food Hygiene Requirements
Maintain knowledge of current in deli sales and promotions
Assist customers with queries regarding deli products

OPERATIONAL & STORE PRESENTATION

To accurately compute sales prices, total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy
Assist customers in bagging purchases
Maintain knowledge of current in store sales and promotions
Answer customer queries with regard to the store and its merchandise
To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
Open and close cash registers performing tasks such as counting money, balancing cash drawers and making deposits in line with cash handling policy
Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times
Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager
Maintain a clean and well organised back store area
To receive and check stock in line with company guidelines
Ensure stock is packed in line with company merchandising guidelines
Update shelf edged labels as instructed by the Assistant Store Manager
To rotate stock appropriately minimising waste
To be vigilant at all times to prevent stock loss and waste
To conduct stock takes as instructed by Assistant Store Manager/Store Manager
To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards

Check temperatures in the deli area ensuring they are compliant with HACCP regulations
Maintain HACCP records in line with store policies
Monitor Critical Control Points and ensure food is not open to contamination
Comply with relevant controls around all foods including Fresh and Red Meats

Any other duties that may be assigned to you by the Assistant Store Manager/Store Manager

The ideal candidate will possess the following attributes:

Previous experience in fresh food/deli department would be beneficial
Knowledge in food safety, hygiene and HACCP would be beneficial
Customer driven with great communication and interpersonal skills
Hard-working and flexible, with the ability to work both as part of a team and on own initiative
Professional & polite manner is essential
Committed to continually improving department standards with an attention to detail
Committed to delivering great customer experiences in a busy environment
Enjoys working in a fast paced team environment and with a willingness to embrace new challenges