Store Manager

Job description

LONDIS Westmoreland St. (O'Connell St.)  require a full time Store Manager to join their fantastic team.


MANAGEMENT

  • The recruitment, training and development of all employees for stores operations.
  • Rostering and general management of employees to ensure adequate cover within budgetary provisions.
  • Accurate payment of wages in accordance with JLC agreements and Payment of Wages legislation.
  • Plan, organise and set goals for the store to ensure consistent customer service and competitiveness.
  • Manage the performance of the team utilising effective performance management techniques in line with legislation.
  • Continually communicate with Assistant Store Manager and Retail Sales Team on objectives and store performance.
  • Setting goals for the store to ensure effective customer service and competitiveness.

FINANCE

  • Setting budgets for the stores
  • Generating and analysing financial reports, analysing same and reporting any discrepancies to Store Owner
  • Ensure overheads are controlled and minimised where appropriate
  • Ensure store sales are maximised
  • Ensure store margins are managed appropriately and profitability of store is maximised

OPERATIONS

  • Ensure operation runs efficiently and smoothly
  • Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service
  • Plan for market changes and demands as they arise
  • Ensure in-store promotions are managed appropriately
  • Ensure policies and procedures are implemented and managed within the store
  • Manage cash handling in line with company cash handling procedures and take action on any discrepancies that arise
  • Manage store merchandising ensuring appropriate “value” image is portrayed in line with company procedures
  • Accountable for ensuring consistently high levels of customer service
  • To ensure all customer complaints are dealt as appropriate manner and to take necessary action in implementing store improvements following customer complaints

STOCK MANAGEMENT

  • Ensure effective stock control procedures and systems are in place to minimise stock loss
  • Preparation for and management of stock take
  • Ensure effective food management and waste systems are implemented, managed and updated appropriately
  • Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through pilferage, wastage, damages)
  • Ensure effective stock rotation and stock monitoring systems are in place and adhered to

LEGISLATION & SECURITY

  • Take full care of Health and Safety of all employees and customers in store and ensure any risks are minimised, or where possible, eliminated
  • Ensure security of store and employees is maintained at all times and take action as required
  • Ensure secure store opening and closing procedures
  • Ensure store operates within relevant legislation in terms of employment, health and safety law, HACCP and consumer regulations
  • Ensure you are up to date on all aspects of Health & Safety legislation, HACCP, Labour Law and Consumer Legislation and take relevant actions that may arise out of changes in same

GENERAL

  • Meet targets as agreed
  • To undertake other additional duties as may be assigned by the Store Owner

Job requirements

  • Proven ability in managing retail sales team including the following:

o Planning and organising o Problem solving

o Managing performance


  • Excellent operational knowledge of retail environment
  • Excellent interpersonal relations
  • Excellent understanding of consumer needs
  • Proven track record in achieving agreed targets
  • Financial skills with previous experience of budgets and profit and loss accounts
  • Working knowledge of employment, health & safety regulations, HACCP, and consumer legislation
  • An excellent commercial acumen with the ability to anticipate and react to market changes
  • Committed to continually improving standards
  • Self-motivated
  • The ability to work in a pressurised environment
  • Computer skills
  • Use of initiative